Chip Conley, founder of Joie de Vivre Hotels
Chip Conley is the founder of Joie de Vivre Hospitality, which he began at age 26 and built to more than 30 properties in California alone. In 2010, Joie de Vivre was awarded the #1 customer service award in the U.S. by Market Metrix (Upper Upscale hotel category).
Conley has also been named the “Most Innovative CEO” in the Bay Area by the San Francisco Business Times, and I’m proud to call him a friend.
We’ve shared many glasses of wine together. He doesn’t know what I’m about to tell you, but it’s true (Hi, Chip!). When we first met, and after reading his first book on Maslow’s hierarchy of needs, I wondered “Is this Chip dude for real? Implementing self-actualization in a company?!?” My curiosity drove me to visit a few of his hotels, including Hotel Vitale, where I eventually concluded: these are the happiest employees I’ve ever met.
He has figured out what makes people tick.
The following post is a guest post by Chip and based on his new book, Emotional Equations. Be sure to read to the end, as there is a chance to win an expense-paid trip to SF to spend an entire day training with him.
Deal-making? Empire building? Self-fulfillment? He’s your guy.
Enjoy… Read More
(Photo: H.Koppdelaney)
Just a few weeks ago, I received the following from Ryan Holiday:
“…in the last 6 months, I’ve lost 15 lbs and am in the best shape of my life. From adding in sprinting to my running regime, using kettle bells once a week, using a weighted vest while taking long walks, and the cat vomit exercise, I now have abs and — like I said — lost weight in places I didn’t know I was storing fat. It was all from your book and keeping to the slow-carb diet. Here’s the part I really have to thank you for: by changing the way I thought about running, I ran the fastest mile in my life, and that’s after four years of cross country and track in high school. Last Friday, I ran a 4:55 mile. A month before my 24th birthday, I shattered my all time best from track: 5:02. Being that close to breaking five minutes had always haunted me.”
Those of you who’ve read this blog for a while know that Ryan is 24-years old and works directly with Dov Charney as his online strategist for American Apparel. He takes more heat, makes more high-stakes decisions, and takes more risks in a given week than most people experience in any given quarter… and he does so with an unusual calm. Unbeknownst to most, he largely credits this ability to his study of Stoicism, among other practical philosophies.
How did this philosophical bent accelerate his physical changes?… Read More
(Photo credit: Graphistolage)
The following interview is a slightly modified version of an interview that just appeared on BoingBoing.
It explores philosophical systems as personal operating systems (for better decision-making), the value of college and MBAs, and the bridge between business and military strategy, among other things.
Avi first reached out to discuss my practical obsession with the philosopher Lucius Seneca, so that’s where we start… Read More
Courtesy of Hugh MacLeod
The following piece is an exclusive excerpt from ‘Evil Plans: Having Fun on the Road to World Domination‘ by Hugh MacLeod. Enjoy!
Enter Hugh
People love to imagine a worst-case scenario. Especially when it comes time to quit doing what they hate and start doing what they love instead… Read More
Que sais je? (Photo: BLT)
This is a guest post by Ryan Holiday.
At age 21, Ryan became Director of Marketing at American Apparel, the largest clothing manufacturer in the United States. He gets more done than five average people combined, and practical philosophies help to make it possible. His previous post, entitled Stoicism 101: A Practical Guide for Entrepreneurs, has nearly 300 comments.
In this post, Ryan introduces another of his guiding mentors, the fascinating (and practical) Michel de Montaigne… Read More
This is a Zen-focused panel featuring Leo Babauta of Zen Habits, Susan O’Connell of San Francisco Zen Center, and yours truly.
The content starts at tea, moves to daily rituals, and spans many topics related to good living and productive living, which are not always the same thing. It also answers the question: is Tim Ferriss really as organized as you think he is? Short answer: no, and that should make you happy.
Reader Steven Luibrand pointed out an important omission in the video:
Unfortunately the best question asked at the entire Zen and Tea event (IMHO) didn’t make it on the video, so for those readers not fortunate enough to be there, it’s transcribed (read: liberally paraphrased) below:
Q: If you could give everyone here a “homework assignment” so to speak, something to do that would dramatically impact their life, what would it be?… Read More
(Photo: Guillermo.D)
Sand storms bring out interesting conversation.
That’s what I was thinking as fine dust hit every inch of my face, flooding my sunglasses and burning my eyes. I pulled a white bandana up over my face, and then — as suddenly as it started — it ended.
The three people seated around me came back into view, I took a sip of water, and we continued where we left off. Just another late morning at Burning Man.
I’ve since returned to San Francisco from the middle of the Nevada desert, but I brought a few things back with me. My camp, called Maslowtopia and organized by famed hotelier Chip Conley (author of Peak), gathered a motley crew of around 100 all-stars from around the world, including incredible artists, organic chefs, and wise Fortune-100 co-founders… Read More
“It’s impossible not to constantly wonder if there’s something better, someone better.”
My good female friend picked up her third glass of Syrah-Merlot and continued: “If I could only choose between three decent guys, it’d be a done deal. I’d be married already.”
I nodded. Having options–perceived infinite choice–isn’t all it’s cracked up to be. How, then, do you tame indecision, particularly in relationships?
The following guest post, written by Claire Williams, explores some of the more successful approaches… and realizations.
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In 2000, Drs. Sheena S. Iyengar and Mark R. Lepper set up a tasting booth at an upscale grocery store in California. On some days, they put out a selection of six types of jam; on other days they set out twenty-four. Although the wider selection attracted more shoppers, more people bought the jam when there were fewer options. It seemed
the more choices people had, the harder it was to make a decision.
The Paradox of Choice explored this infamous dilemma, in which having more options tends to leave us paralyzed and increase our buyer’s remorse. But what does that mean when you’re not just shopping? What about when you’re doing much more important stuff…like picking a job, a house, or – gasp – a life partner?… Read More
“To avoid criticism, do nothing, say nothing, and be nothing.” – Elbert Hubbard (source: uberzombie)
Right alongside the cash and credit cards, I keep a number of strange things in my wallet.
The largest is a folded-up page from the July 6, 2009 issue of Fortune magazine. In a profile, Scott Boras, widely regarded as the most powerful agent in professional baseball, describes a dinner with one of his mentors after a record-breaking contract:
“He said that if you are really effective at what you do, 95% of the things said about you will be negative. Keep your head on straight, don’t get emotional, take the heat, and just make sure your clients are smiling.”
Doing anything remotely interesting will bring criticism. Attempting to do anything large-scale and interesting will bring armies of detractors and saboteurs. This is fine – if you are willing to take the heat.
There are good reasons to be willing, even eager.
Colin Powell makes the case: pissing people off is both inevitable and necessary. This doesn’t mean that the goal is pissing people off. Pissing people off doesn’t mean you’re doing the right things, but doing the right things will almost inevitably piss people off.
Understand the difference.
Being responsible sometimes means pissing people off.
Good leadership involves responsibility to the welfare of the group, which means that some people will get angry at your actions and decisions. It’s inevitable, if you’re honorable. Trying to get everyone to like you is a sign of mediocrity: you’ll avoid the tough decisions, you’ll avoid confronting the people who need to be confronted, and you’ll avoid offering differential rewards based on differential performance because some people might get upset.
Ironically, by procrastinating on the difficult choices, by trying not to get anyone mad, and by treating everyone equally “nicely” regardless of their contributions, you’ll simply ensure that the only people you’ll wind up angering are the most creative and productive people in the organization. (full presentation here)
Don’t go through life with kid gloves on. The stakes are too high, and it is oftentimes more important to give people what they need, rather than what they want.
This includes ourselves. By facing the fire early and often, we ensure the confidence and breathing room later to do bigger and better things.
Or to just sit back in a hammock with the peace of mind that only comes with belief that you did your best.
Be criticized for doing small “safe” things, or be criticized for doing big things that you’re passionate about. That is the choice. The criticism will come either way, whether in the form of self-talk (the former) or ankle biters (the latter).
Let the critics criticize. It’s the builders who count.
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