Brute force seldom works with haters. Redirection does. (Photo: Deadstar 2.0)
I recently spent a week in Amsterdam enjoying bicycles, canals, Queensday, and… ahem… coffee shops. For real. Honest. The best coffee I’ve had in Europe has to be De Koffie Salon.
I also gave a short keynote at The NextWeb about how to deal with haters, protect yourself from (some) media, respond to FlipCams, and other personal branding self-defense 101.
Think you have crazy people contacting you or commenting on your blog? Me too. I share some of my favorite hater e-mails, Amazon reviews, and voicemails. It’ll make you feel better to hear the stories.
It is possible to learn to love haters. But it does take some know-how and tactical planning… Read More
“From all your herds, a cup or two of milk,
From all your granaries, a loaf of bread,
In all your palace, only half a bed:
Can man use more? And do you own the rest?”
– Ancient Sanskrit poem
Total post read time: 5 minutes.
Living well is quite different from “doing well.”
In the quest to get ahead — destination often unknown — it’s easy to have life pass you by while you’re focused on other things. This post is intended as a reminder and a manifesto: keep it simple.
Photo: Andres Rueda
The following post is a guest post by John Hargrave, whom I met in 2007 at SXSW.
If you find large-scale pranks (Super Bowl, anyone?), impersonating celebrities, and other clever mischief amusing, he’s the king of the domain. His book Prank the Monkey is a guide to unleashing your inner Loki.
Given my interest in outsourcing and pushing the envelope with concierge services, he suggested the following post, which looks at just how far VISA will go to keep you happy. I’ve run similar experiments with American Express Platinum Card with similar results. There are no credit card affiliate links in this post, so no ulterior motives. Just eager for you to reap benefits you’ve probably never taken advantage of. Enjoy.
Please share your success stories, past or present, in the comments.
Herewith enters Sir John Hargrave.
I recently signed up for The Visa SIGNATURE Chase Freedom card, for one reason: it has a concierge service. [Tim note: In fact, all of the "Visa Signature" cards have this concierge service, among other benefits]
A credit card concierge service is much like a hotel concierge service, except you don’t have to tip. A concierge is your own personal assistant, someone who will do anything you want them to do: make dinner reservations, book a trip to Hawaii, or shop for negligees for your grandmother.
We’re so used to being treated badly by credit card companies that it’s almost impossible to believe that they are serving you. But that’s how it works: they’re your virtual assistants, ready to help you with anything.
I wanted to test the limits of my Visa Chase Freedom concierge service, so I spent a week making incredibly ridiculous requests, to see how they’d hold up… Read More