Comments on: How Not to Use a Lawyer – A Personal Case Study (Plus: Protocol Marketing correction)

By: Ryan

Ryan — Fri, 20 Nov 2009 15:06:52 +0000

I’m going through a PayPal battle with someone right now over $1,100 and its like … sheesh.

A simple phone call could have avoided all of this, thats all it would have taken. Why not call me and say “I have a question about these Web 2.0 accounts” instead of disputing the charge on PayPal??

I sent over my evidence to PayPal and the chargeback lady was laughing at me!! She said “Don’t you hate it when people do stupid things?”

Try to talk it out if possible.

By: getalawyer

getalawyer — Sat, 29 Aug 2009 23:46:45 +0000

Nice photos of the American apparel factory!

By: Sean O'Sullivan

Sean O'Sullivan — Sun, 26 Jul 2009 14:12:44 +0000

Sheesh. As you said Tim; It’s better to steer the golden goose rather than kill it.

I would have thought that there wouldn’t even be a need to steer the golden goose; just do something with the god-sent golden goose-eggs (ok – sent by your book not the gods, but you know what I mean). Without much effort, their response should have been to create a product or service that could be profitably delivered to these callers.

Send me hundreds of callers any day, from anywhere, of pretty much any profile once it’s consistent. If i can’t or don’t want to serve them excellently and at a profit, I will partner with someone who would die for their business and who would deliver more than they need; and I take a cut.

By: jptownley

jptownley — Wed, 22 Jul 2009 22:15:01 +0000

Wouldn’t it be better to capture the names of the callers and sell the mom and pops names to someone else?

By: Grant Czerepak

Grant Czerepak — Wed, 27 May 2009 09:00:01 +0000

What I’ve discovered in correspondence is:

The smaller the person, the bigger the threats.